Quote Originally Posted by ZenMaster_Flash View Post

It is clear, as taught by the casino consultant, Bill Zender, that the casinos will
earn more money by dealing very deeply.
Okay, so now that we’ve established Zender is the expert on this matter, does that mean every casino can earn more money by dealing deeper, no matter where they are currently dealing? Is there a mathematical formula that says exactly how deep a casino needs to deal to maximize earnings?

I’m just trying to follow this logic to its logically conclusion. If deeper is always better, than that means dealing a deck or shoe all the way to the last card should be the way a casino can earn the maximum amount of money. If that’s true, why haven’t casinos figured this out? Why aren’t they dealing to the last card?

Is that what Zender thinks? Casinos should deal every game (DD and shoe) to the last card. If he doesn’t, then what does he say is the optimum pen for maximum earnings? Is there any science or math to this? Or it just something people believe because some consultant said it?

What does Zender think about how fast a dealer should deal? How about how many tables to open? Should there always be some dealers standing behind empty tables? That’s what I see at almost all the casinos I go to, except sometimes when they are very busy.

Does Zender explain how dealing deeper generates more demand? This is the concept I’m struggling to understand.

Also, does this debunk all of Gosjean’s beliefs that a casinos shouldn’t try to take people’s money too quickly? He believes taking people’s money too quickly hurts customer retention. How does this play into the whole cut card debate?

This topic is a little more complicated than most think. There are a lot of variables at play. The answer is outside of what math can tell us, and it’s probably different for different casinos. Zender says one thing, but I’m sure there are a lot of other casino consultants saying something else. There’s a reason different casinos operate differently when it comes to the cut card. It’s not quite as straightforward as most people think.