Being a newbie, I'm trying to understand why when I have a real good TC like +16 or more that the 10's aren't just dumping out of the shoe. And when they do the dealer gets them and the players get whatever small cards remaining. On a few occasions I got burned on the high end of my spread, but I'm sticking with it because I what to follow the numbers and be in this for the long haul. I guess that's why they call it gambling. Nothing's fool proof. I was just surprised because Hi-Lo has a 97% BE.