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Thread: Correcting dealer errors

  1. #27


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    Quote Originally Posted by UNCBear4SJ View Post
    Good points all. Glad that works for you. I usually react prior to there needing to be a lot of involvement. In my experience, if the pit boss is called over, she usually displays a greater respect for me and if other incidents come up in the future, much quicker to rule in my favor.
    Later this same day, for example, there was a misdeal by another dealer where she accidentally exposed her hole card. Some houses and pit bosses would just push back the whole round. In this case, she gave me the option of playing the hand. When the 3rd base ploppy balked at taking a card (it was obvious that he needed a card), I told him to just take a card. The pit boss said, 'he knows where I'm going with this.' The pit boss then told the dealer to push all losses and pay the winners.

    Just my experience, though.
    A dealer exposing her hole card is too bad for the casino
    They can't just cancle the hand

    I have seen sometimes where the pit will let losses push bc some flow of the card nonsense and because it's good customer service

  2. #28
    Senior Member Jabberwocky's Avatar
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    I've been cheated by casinos numerous times. As payback I never correct the dealer.

  3. #29


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    Quote Originally Posted by 21forme View Post
    I've never seen a dealer have an insurance.

    21forme wonders why Zi refers to himself in the third person when he posts, and misspelling his own handle, too.


    The answer to this question is in the EV charts in the appendix of Wong's Prof BJ.
    "Zi" refers to himself in the third person all the time, it is no typo lol. I have wondered myself. Referring to yourself in the third person is covered in most psychiatry books.
    For the play...seems like the pit was reasonable. Pit gave you the option to not play your hand out, after the dealer error.
    Last edited by Counting_Is_Fun; 03-06-2020 at 11:17 PM.

  4. #30


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    Quote Originally Posted by tomf23 View Post
    A dealer exposing her hole card is too bad for the casino
    They can't just cancle the hand
    Actually, they can, depending on the jurisdiction.

  5. #31


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    After I started dealing, I did have a change of mind re: this subject. Having said that, most errors in my favor as a player were small overpays; usually just not sizing into the chip stack properly. A few pays on pushes but nothing huge.

    As a dealer, I don't give a shit if you count. I do not count while I deal but there's been a number of players that I suspected. We have to give the calls out "cheques play" if the bet has spiked up sharply, or "black action" if someone had been table minimum and jumped to $100, and definitely "purple action" for the floor to hear but if someone has just gone from $25 to $100 its no big deal. Not long ago, I had a player who clearly was taking a shot, i.e. trying to cheat. He clearly signaled "hit" and the instant he saw he was going to bust, he yelled "I didn't hit! I signaled stand". I responded "you most definitely did signal hit and taking a shot isn't gonna fly". He responded "why would I hit that hand" (he had a 14 and my upcard was an 8) to which I responded that hitting was the only proper way to play that hand. He argued further and I told him we would let surveillance make the call. The floor called surveillance and maybe 5 minutes later the floor guy came over and told the player, yes he DID hit and that was a losing hand. I just wonder how many other times that guy tried that crap.

  6. #32


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    As for errors overall, I would say swing shift is by far the most likely time for errors, either in your favor or against, as the dealers could be sleepy or tired. You never really get used to those hours. Dealers dealing a new game are also much more likely to make a mistake. I remember forgetting to pay an ante bonus or two when I first started dealing 3 Card Poker. Games with multiple pay tables are also at risk for mistakes. And mistakes are far more likely to happen at a full table, or if the dealer is engaged in conversation and is distracted. The other obvious mistake would be exposing a hole card, which can be huge in a game like Mississippi Stud, as well as blackjack.

  7. #33
    Senior Member JBourne's Avatar
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    I had a dealer recently who regularly would make mistakes, but he paused for a few seconds with each one and then corrected. One time he almost went past me and I was starting to scoop the chips away when he corrected. In this case, you are only credible if you are "not paying attention and didn't realize". It's best to be otherwise "distracted" like you can't even be bothered adding up the dealer's hand to see who won. I imagine that over time he will let a few go through.

  8. #34


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    Quote Originally Posted by JBourne View Post
    I had a dealer recently who regularly would make mistakes, but he paused for a few seconds with each one and then corrected. One time he almost went past me and I was starting to scoop the chips away when he corrected. In this case, you are only credible if you are "not paying attention and didn't realize". It's best to be otherwise "distracted" like you can't even be bothered adding up the dealer's hand to see who won. I imagine that over time he will let a few go through.
    Agree. I think it's best to always seem a bit distracted...I usually pretend to stare at the ballgame on the TV, talk to the dealer, or other players. Especially so you can take advantage of a mispay like you say. As opposed to being the typical counter who seems way too engaged in the action.

  9. #35


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    Of course. Even when I was a ploppy I would correct the dealer if they made an error against me. One time they tried to take my money on a push and I quickly grabbed the chips as the dealer was trying to grab them. They got all upset like I had just cheated or something until they realized it was a push. I just said I thought she was going to pound the table to indicate a push and I didn’t realize she was going to grab for the chips.

  10. #36


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    Quote Originally Posted by Casinoguy13 View Post
    Of course. Even when I was a ploppy I would correct the dealer if they made an error against me. One time they tried to take my money on a push and I quickly grabbed the chips as the dealer was trying to grab them. They got all upset like I had just cheated or something until they realized it was a push. I just said I thought she was going to pound the table to indicate a push and I didn’t realize she was going to grab for the chips.
    You don't grab the chips first. I can understand them getting upset. Do you touch the cards too?

  11. #37


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    Quote Originally Posted by DoubleDownSoft21 View Post
    You don't grab the chips first. I can understand them getting upset. Do you touch the cards too?
    Yes. It’s their job to tell me I can’t do that.

  12. #38


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    Quote Originally Posted by Casinoguy13 View Post
    Yes. It’s their job to tell me I can’t do that.
    Sounds like a great way to draw undue attention to yourself. Just what every AP wants.

  13. #39


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    i was recently playing from third base, had a hard 16 against the dealers ace, and I signaled for a hit. The dealer proceeds to skip me, turn over a 3, and deal himself another 3 (S17). I protested, but the dealer claimed I signaled stay. The pit boss comes over, declares he can't back up a card, but gives me the option of staying in the hand or not (duh). I am about to raise hell at the injustice, but my wife is giving me the stinkeye, so I withdraw my puny $10 bet. I didn't want to hold up the game or draw scrutiny, so I let it go.

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