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Thread: Rude Dealer Comments

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    Rude Dealer Comments

    On my most recent session, playing a pitch game, I got A,7 v 10. Of course, I hit. I ended up with a stiff and then after a second hit busted the hand.After flipping the cards over I get the usual dealer comment about how I already had 18 and blah blah blah. I commented (probably mistakingly) that the book says to hit that hand.Then she said, with a rather sarcastic look on her face "yeah, and I haven't been dealing this game for years or anything". It took everything I had not to call her out on the rude comment and instead I just shook my head and continued playing. Luckily her relief was only a couple more hands away from taking over.Does anyone else deal with this kind of stuff sometimes? How do you handle it? I was just so taken aback and left speechless.

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    Quote Originally Posted by hitthat16 View Post
    Then she said, with a rather sarcastic look on her face "yeah, and I haven't been dealing this game for years or anything"
    I'd say, "Yeah, you do look kinda old"

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    I was playing a shoe game with LS at a low roller joint where dealers "go for their own". Long story short, I surrendered like 3 or 4 hands in a row and she made the comment, "Instead of surrendering every hand, why don't you just give me half your money so I can put it in my box over here?" I don't remember my response, but probably an "Oh...Ok" was what I said. After 2 or 3 shoes of TC staying stagnant, I colored up and gave her one of those half-sarcastic, "Thank you very very much _____, I had a great time playing, thank you so much!" [Usually dealers think in their heads "I can't pay my bills with thank yous".]
    "Everyone wants to be rich, but nobody wants to work for it." -Ryan Howard [The Office]

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    Random number herder Norm's Avatar
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    Must've gone to the Don Rickles school of customer service.
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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    Quote Originally Posted by mofungoo View Post
    I'd say, "Yeah, you do look kinda old"
    Oh man! Probably wouldn't do me any favors. Haha

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    Quote Originally Posted by moses View Post
    Ask her if she knew if would cost $452 on a $25 chip over the course of 100,000 hands to stand instead of hit.
    That's the ticket!

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    Hey, HitThat16!

    I enjoyed your post. I get that a lot, too. I've finally decided to ALWAYS act stupid. If anyone questions what I did, I say something like, "Oh, wow! I guess you're right! Thanks!" Then, I proceed to do it however I know is right. If they question it again, I pretend that I forgot what they said before. This way, they are CONVINCED I'm as dumb as a stump and beyond hope. In the long run, it's much better to NOT know anything. It helps with cover and it keeps people from asking me what they should do, which is never a winning scenario and just slows down the game anyway.

    SiMi

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    There's one particular dealer at a local burn joint that I used to play at that I had a hard time not tearing into a few times. When dealing, she'd pull the card from the shoe and hold it in the air to check it, and if it was a bust card for whatever hand I might be playing, she'd slam it down to the table so fast that I could hardly see what it was, collecting the cards and the bet almost in one motion with both hands. She then follows this up with a sarcastic "oh, that's too bad honey" or something along those lines, while I'm still sitting there not 100 percent sure that the hand was a bust because she was in such a hurry to get my money. I've played with plenty of rude dealers, but I've never played against one that seemed to take such delight in busting people out.

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    Quote Originally Posted by hitthat16 View Post
    On my most recent session, playing a pitch game, I got A,7 v 10. Of course, I hit. I ended up with a stiff and then after a second hit busted the hand.After flipping the cards over I get the usual dealer comment about how I already had 18 and blah blah blah. I commented (probably mistakingly) that the book says to hit that hand.Then she said, with a rather sarcastic look on her face "yeah, and I haven't been dealing this game for years or anything". It took everything I had not to call her out on the rude comment and instead I just shook my head and continued playing. Luckily her relief was only a couple more hands away from taking over.Does anyone else deal with this kind of stuff sometimes? How do you handle it? I was just so taken aback and left speechless.
    Generally I tend to divert conversations like this, about specific plays, into a discussion on "general" play, and almost always refer to another guy playing at the table to bolster the argument. That way I don't necessarily give up my "knowledge" to the dealer and make them feel less intelligent for speaking up. Situations like that, to me, feel like a lose/lose, because now this dealer likes me less, probably has a smaller tendency to be approachable in conversation when you need them, and you do need them to bounce heat at times, and on the whole of nothing else than gambling superstitions and "karma".

    In your situation, of which I've been there before, I'd have just pointed out that a soft 18, is soft, and the most common card in the deck has a value of 10, and that there are 3 other cards, the 2, the 3, and the ace that could help you improve the hand, with 4 cards, the 10, the jack, the queen, and the king that don't hurt it, and that you also had assumed that she had a 10 under as that is the "golden rule" of blackjack (though we know it isn't), and finish the comment about the golden rule with a "but you know that already, you work here" and a smile. In truth, my comment would more accurately and specifically have been "But the golden rule is that you have a 10 under and my hand was soft, I had to, especially with that guy down there staying on 16's", and he/she would laugh and the conversation would end, but if they had offered a retort to my comment there, I'd have gone into the "common card" and "improvement card" talk that I previously mentioned, and tried to keep it short and sweet.

    Quote Originally Posted by Norm View Post
    Must've gone to the Don Rickles school of customer service.
    I love this, just for the sake of Don Rickles.

  10. #10


    1 out of 1 members found this post helpful. Did you find this post helpful? Yes | No
    Quote Originally Posted by hitthat16 View Post
    On my most recent session, playing a pitch game, I got A,7 v 10. Of course, I hit. I ended up with a stiff and then after a second hit busted the hand.After flipping the cards over I get the usual dealer comment about how I already had 18 and blah blah blah. I commented (probably mistakingly) that the book says to hit that hand.Then she said, with a rather sarcastic look on her face "yeah, and I haven't been dealing this game for years or anything". It took everything I had not to call her out on the rude comment and instead I just shook my head and continued playing. Luckily her relief was only a couple more hands away from taking over.Does anyone else deal with this kind of stuff sometimes? How do you handle it? I was just so taken aback and left speechless.
    The ignorance of dealers cracks me up. I very recently had a dealer tell me that splitting 9,9 v. 8 was an impossible hand to win. I gave the old "I'll try it" .. I split, busted both hands then the dealer makes 21 and tells everyone at the table "thats what happens when you don't play the right way". I wanted to pull the "basic strategy says to split lady" but I just took it all in.

    I know I'm strategically wrong for this but after a floor sup or dealer pisses me off I start moving with the count like a mad man espically if I'm up. Usually ramp 15-150 but there's been times when I was up 6-700 and started going 15-300, playing black two hands, simply just playig like a wild man . I actually learned that when I'm pissed off I focus 10000x better and have absolutely no distractions .

  11. #11


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    Quote Originally Posted by Winnie D View Post
    There's one particular dealer at a local burn joint that I used to play at that I had a hard time not tearing into a few times. When dealing, she'd pull the card from the shoe and hold it in the air to check it, and if it was a bust card for whatever hand I might be playing, she'd slam it down to the table so fast that I could hardly see what it was, collecting the cards and the bet almost in one motion with both hands. She then follows this up with a sarcastic "oh, that's too bad honey" or something along those lines, while I'm still sitting there not 100 percent sure that the hand was a bust because she was in such a hurry to get my money. I've played with plenty of rude dealers, but I've never played against one that seemed to take such delight in busting people out.
    Luckily I am faster than most dealers. I had pointed out dealer's mistakes many times, either when they collected my money (I had 21 but dealer said 22 and tried to take my money) or everybody's money (dealer had 22 and declared 21). Dealers know they can't mess up at my table.

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    Quote Originally Posted by hitthat16 View Post
    On my most recent session, playing a pitch game, I got A,7 v 10. Of course, I hit. I ended up with a stiff and then after a second hit busted the hand.After flipping the cards over I get the usual dealer comment about how I already had 18 and blah blah blah. I commented (probably mistakingly) that the book says to hit that hand.Then she said, with a rather sarcastic look on her face "yeah, and I haven't been dealing this game for years or anything". It took everything I had not to call her out on the rude comment and instead I just shook my head and continued playing. Luckily her relief was only a couple more hands away from taking over.Does anyone else deal with this kind of stuff sometimes? How do you handle it? I was just so taken aback and left speechless.
    The dealer comments don't seem rude to me. She was just telling you how she would have played that particular hand, that's why she is dealing the game instead of playing the game. From my last trip one of the dealers at a certain casino made a comment to the table that, "There is a professional on the table." I thought that was odd and it seemed to have gone over the heads of the rest of the players at the table. Several minutes after the dealer said that I was out the door only to go across the street to win at another casinos BJ table and have not been back since, but am planning for a future return soon enough.
    Last edited by Blitzkrieg; 11-09-2014 at 12:41 AM.

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    Did the ploppies all look at each other in disgust and then whisper why would he hit 18 thats a winning hand? LOL

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