Checks Play, calling it in

[counter19]

Along these same lines, sometimes useful information can be gleaned by asking the dealers about their procedures. For example, I play at a casino that uses ASMs for the pitch games. Just before the dealer switches the decks, she always breaks the "used" shoe in half and rotates one of the halves 180 degrees clockwise, then restacks the shoe and loads it into the machine. I have asked a dozen dealers at this casino WHY they rotate half the deck, but I have not gotten anything more coherent than, "That's what they tell me to do." What I gathered from this exercise is that the dealers don't know why they're supposed to do this, which greatly increases the likelihood that they will fail to do it (or do it properly), which leads to potential vulnerabilities, ...

Dog Hand

Not surprising. As an administrator, it is probably better to keep your staff ignorant to further protect the game. They only need to know what to do, it's not beneficial for them to know why.