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Thread: CV immediately crashing on windows 10

  1. #1


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    CV immediately crashing on windows 10

    Hello,

    Just purchased CV. After installing, it is immediately crashing on startup. I am using version 5.6.0.269. Below is the Windows event viewer data:

    2082383331942683741
    1
    APPCRASH
    Not available
    0
    cvbj4a.exe
    5.6.0.269
    61f06472
    StackHash_809a
    0.0.0.0
    00000000
    c000041d
    PCH_9B_FROM_unknown+0x00000000
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 02C.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 07B.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 07C.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 098.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 0B8.tmp.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_cvbj4a.exe_f0b556227bed5c710eae44ed6 ee2debeaed8ed_865907eb_e2ab8b60-55a9-4b7e-ae73-ddf3f6621bd4
    0
    a7689316-30b8-4f41-9f1a-4eab5f239ca2
    268435456
    ae22fb83932d1263dce61c9b82a3545d
    0

    Fault offset: 0x07ad01a8
    Faulting process id: 0x4e5c
    Faulting application start time: 0x01d84fa62826d75c
    Faulting application path: C:\Program Files (x86)\QFIT\CVBJ\cvbj4a.exe

    System specs:
    Processor AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
    Installed RAM 16.0 GB
    Windows 10 build 19044.1645
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

  2. #2


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    Debugger info:
    onecore\com\combase\dcomrem\resolver.cxx(2299)\com base.dll!75FF066F: (caller: 7606C75C) ReturnHr(1) tid(1024) 80040154 Class not registered
    onecore\com\combase\dcomrem\resolver.cxx(2507)\com base.dll!7606C77D: (caller: 75FF2254) ReturnHr(2) tid(1024) 80040154 Class not registered
    (4e30.1024): Access violation - code c0000005 (first chance)
    First chance exceptions are reported before any exception handling.
    This exception may be expected and handled.
    eax=05ce1584 ebx=05ce1584 ecx=00000004 edx=00000000 esi=05e823a0 edi=00190852

  3. #3
    Random number herder Norm's Avatar
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    Wat is the error on the crash? Did you install the full demo, or the update?
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

  4. #4


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    No output at all. The app icon appears in the taskbar for about a half-second, then disappears. I have installed the full demo.

    Some sort of access violation is happening, according to the debugger. I'll try on a slower CPU; if that works it might point to a race condition somewhere.

  5. #5
    Random number herder Norm's Avatar
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    It has nothing to do with speed. Try restarting Windows. I can link into your PC if you wish. Email [email protected]
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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