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Thread: False virus detection

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    Random number herder Norm's Avatar
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    False virus detection

    Windows Defender started falsely claiming CV has a virus yesterday. I complained to Microsoft. They have analyzed the program and put it on the safe list. But, I don't know how often the safe list is updated on PCs. If you have a problem, here is their response:

    cvbj4a.zip

    Submission ID: c3e5d61c-980e-471b-a0cc-3650a226ddcd
    Status: In progress
    Submitted by: [email protected]
    Submitted: Apr 8, 2020 9:11:03 AM
    User Opinion: Incorrect detection
    Analyst comments:
    We have removed the detection. Please follow the steps below to clear cached detection and obtain the latest malware definitions.
    1. Open command prompt as administrator and change directory to c:\Program Files\Windows Defender
    2. Run “MpCmdRun.exe -removedefinitions -dynamicsignatures”
    3. Run "MpCmdRun.exe -SignatureUpdate"

    Alternatively, the latest definition is available for download here: https://www.microsoft.com/en-us/wdsi/definitions

    Thank you for contacting Microsoft.

    Or, you can just un-quarantine the file.
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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  3. #3
    Random number herder Norm's Avatar
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    How did you get a video of Microsoft headquarters?
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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    When I worked for Microsoft, one day I had a toothache and they were in the on-site dental office.

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