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Thread: Dealers with no Heart

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    Dealers with no Heart

    So I was at Resorts and this older gentleman at the table, obviously a BJ newbie, signals for a hit on his A9. The table howls in disbelief, but the dealer doesn't even blink and gives him a card (a 6) with no mercy. The old guy proceeds to bust out his garbage hand.

    I understand there are legal reasons, with people saying the dealer talked them out of hitting/staying and they subsequently lost, but can't a dealer at least pause and ask "Are you sure?"
    How about just explaining to the old guy that he has 20? Is this behavior proliferating with casinos telling employees to "go by the book" to avoid spurious complaints?

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    Senior Member Jabberwocky's Avatar
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    Quote Originally Posted by snakeplisskin View Post
    So I was at Resorts and this older gentleman at the table, obviously a BJ newbie, signals for a hit on his A9. The table howls in disbelief, but the dealer doesn't even blink and gives him a card (a 6) with no mercy. The old guy proceeds to bust out his garbage hand.

    I understand there are legal reasons, with people saying the dealer talked them out of hitting/staying and they subsequently lost, but can't a dealer at least pause and ask "Are you sure?"
    How about just explaining to the old guy that he has 20? Is this behavior proliferating with casinos telling employees to "go by the book" to avoid spurious complaints?
    It's only because the senior citizen wasn't tipping. I experience that same abuse constantly.

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    Quote Originally Posted by snakeplisskin View Post
    How about just explaining to the old guy that he has 20?
    The dealer did the right thing for the same reason that an AP should never advise a ploppy - anything can happen short-term, so it's really a no win situation.

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    Some years back, I had this brain fart, and signalled a hit on my hard 20. This shit of a dealer, who didn’t like me (knew I was a counter) actually said - if u want to hit your 20, fine with me, as he scooped my cards with the $5 or $10 in chips.

    I called the critter over, explained what happened, further stating that it was I who made the mistake. I then advised the critter that the little shit would never see another tip from me, ever.

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    Random number herder Norm's Avatar
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    I'm ambivalent on this. On the one hand, one can make a slip. OTOH, I'd rather the dealer not stop and comment when one makes an unusual play that is correct for some reason even though heavily against basic strategy. But, I lean to the dealer pausing and waiting for you to make a correction.

    It' really a crap job. I have difficulty getting pissed at dealers. But then, I don't think of them as humans -- unless very attractive.
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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    Wouldn't the elderly gentleman know something was up when all of the other players gasped loudly in shock? I mean I'm not old but even in my old age I'd know I was making a huge mistake if all of the other players gasped in shock as soon as I made a stupid gambling decision.

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    Quote Originally Posted by BlackjackPro View Post
    Wouldn't the elderly gentleman know something was up when all of the other players gasped loudly in shock? I mean I'm not old but even in my old age I'd know I was making a huge mistake if all of the other players gasped in shock as soon as I made a stupid gambling decision.
    Hell, I’ve had the ploppies gasp in shock when I made the unusual, but correct play.

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    Quote Originally Posted by Freightman View Post
    Hell, I’ve had the ploppies gasp in shock when I made the unusual, but correct play.
    Like splittings 9s. Why would you ruin a perfectly good hand...

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    How was the guy before that hand? I can see how if the player was being a jerk all night then the dealer should have no qualms of giving him a hit card.
    "Everyone wants to be rich, but nobody wants to work for it." -Ryan Howard [The Office]

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    An awful lot of overthinking this. The guy could have easily thought of A9 as 10 and decided to hit. The obviously courteous and decent thing for the dealer to have said was, "Sir, you have 20. Are you sure you want to hit?" I've seen it a thousand times. That the dealer said nothing simply shows he was a piece of shit. There's little more to be said.

    Don

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    Quote Originally Posted by 21forme View Post
    Like splittings 9s. Why would you ruin a perfectly good hand...
    Especially against dealer 8 or 9.

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    I don’t care for everyone getting into a persons decision. This week, a couple took out $40 each as they sat down. The lady put $10 (min bet) and $5 on side bet. She received a pair of 9’s against a 6. She was going to wave off the dealer but three folks plus dealer advised her to split. She got an 8 on first, a 2 on second. Again, she wanted to hit the 9,2 and they pushed her to double, she got a 7. Dealer ended up with a 19. She was in tears. Her boyfriend wanted to lend her to play the second hand but she got up stalked off. He left with his $30 after her. Everyone shut up for the rest of the shoe.

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    Quote Originally Posted by ZeeBabar View Post
    I don’t care for everyone getting into a persons decision. This week, a couple took out $40 each as they sat down. The lady put $10 (min bet) and $5 on side bet. She received a pair of 9’s against a 6. She was going to wave off the dealer but three folks plus dealer advised her to split. She got an 8 on first, a 2 on second. Again, she wanted to hit the 9,2 and they pushed her to double, she got a 7. Dealer ended up with a 19. She was in tears. Her boyfriend wanted to lend her to play the second hand but she got up stalked off. He left with his $30 after her. Everyone shut up for the rest of the shoe.
    That's why following the crowd's advice/pressure in gambling can be a very bad decision sometimes. In the poor woman's case, she should have ignored the crowd's advice/pressure. In the elderly gentleman's case, he should have listened to the crowd's shocked gasps as he was obviously making a very bad decision.

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