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Thread: Noted Airlines employee training vudeo

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    Noted Airlines employee training vudeo


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    Watching the video of the guy being literally dragged off the flight, I couldn't help thinking of their old advertising tag line: "Fly the friendly skies of United". What a joke...

    I hope this incident helps to bring some much-needed change to airline rules. They're out of control. Flying these days is like going to war...and United and Delta ARE THE WORST!!

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    Random number herder Norm's Avatar
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    Could have been worse. They could have waited until after takeoff.
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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    The actual violent removal was by Chicago airport security officers, not United personnel. It reminds me of casino guards gone berserk. But most media outlets have failed to mention that United had the absolute right to remove the passenger, though this case was obviously handled badly, and the poorly-worded statements shortly thereafter by United were downright stupid.

    Here's a commentary that provides some balance:

    http://www.cnn.com/2017/04/11/opinio...one/index.html
    Last edited by LVBear584; 04-11-2017 at 01:18 PM.
    Opinions and Commentary on the Gaming Industry: The Bear Growls

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    Random number herder Norm's Avatar
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    United clearly fucked up horribly by allowing more people on the plane than they wanted in the first place. As for the guy, when a cop demands that you do something, and you resist, the results are often not pretty.
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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    Quote Originally Posted by Norm View Post
    United clearly fucked up horribly by allowing more people on the plane than they wanted in the first place. As for the guy, when a cop demands that you do something, and you resist, the results are often not pretty.
    After all passengers boarded, there is a last minute request that they need to send four pilots to Louisville, so they need to bump some passengers off the flight. By law, they can offer $1450 cash to any volunteer. But the manager handled it poorly. After no one taking $800 voucher offer, the manager made an executive order that he will randomly choose one passenger, Dr. David Dao, who said he got singled out not randomly but because he is an Asian.

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    Random number herder Norm's Avatar
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    From what was stated, they were not deadheading. They were required for another flight, which would have been delayed had they not made the connection.
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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    Quote Originally Posted by LVBear584 View Post
    ...United had the absolute right to remove the passenger, though this case was obviously handled badly, and the poorly-worded statements shortly thereafter by United were downright stupid.
    The passenger must have been an advantage airline flier. lol
    United is definitely feeling the heat for this incident.

    http://www.marketwatch.com/story/uni...cap-2017-04-11

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    I'm not a lawyer, however,the interest generated by thus has caused me to do some checking. I note the following.

    -it was required that the airline, in writing, specify remedies available to the passengers, including compensation. This was not done.
    -the apparent 46 page condition of carriage contract of Carriage used, apparently only addresses prebiarding. Passengers had already boarded.
    -there us an algorithm which selects passengers to be bumped, de boarded, whatever phrase you want to use. Supposedly, certain claps she's of passengers are exempt except in extreme circumstances, I.e. Persons with disabilities.
    -the plane was booked to capacity, was not overbooked. Passengers had boarded, were seated, and then volunteers requested to make room for airline personnel that were required to fly another plane from the destination city.
    -it's been confirmed that the manhandled passenger was in fact a Doctor. Interesting as to what the ramifications would be had he been required to perform likpfe saving or life altering surgery or procedure the following day, and if his delay would have caused serious harm or death.

    I think united acted solely in its own greedy self interest, violated the principle,es of contract law, violated its own procedures. The fact that they brought in the cops, and their actions, have created a monstrous Pr nightmare. I would hope that both the airline and the cops are held to account. It would be interesting to note, if certain united employees and cops, are held accountable in a personal capacity as well.

    Years ago, before I knew antpy better, I was seriously inconvenienced by American Airlines. Airlines, fir the most part, simply don't give a shit about their paying g passengers. They promote a culture of apathy.
    Last edited by Freightman; 04-11-2017 at 02:52 PM.

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    I should also add that if I'm correct in stating that United violated both their own as well as Federal policy, then police actions were, ergo, not lawful.

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    United is very concerned because the Doctor is Chinese and United flies to Several cities in China and from several cities in the USA DAILY. It's viral all over China already.

    United has increased seating, in some cases, reducing number of toilets to put more seats in, started charging for baggage, require a $200 change fee each direction f you were to book a flight and then change dates or times two days later. Given all that, why not underbook instead of overbook?

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    [QUOTE=LVBear584;219458]The actual violent removal was by Chicago airport security officers, not United personnel. It reminds me of casino guards gone berserk. But most media outlets have failed to mention that United had the absolute right to remove the passenger, though this case was obviously handled badly, and the poorly-worded statements shortly thereafter by United were downright stupid.

    The removal was done actually primarily by United security person (the biggest guy in civilian clothes) and 2 police officers. But most of the injury to the passenger was caused by the United guy as it appears from the video. This actually one of the few situations in which I felt the police was victimized by United. Police are not supposed to intervene in civil disputes, only in criminal cases. United, by declaring a "trespass" situation made the civil dispute into a potential issue for the police to get involved in.

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    Dr. David Dao, age of 69, is a good card counter and Poker player. He advanced to late rounds in 2009 World Series of Poker.

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