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Thread: Dealer Errors - Players Rights ?

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    Dealer Errors - Players Rights ?

    Was at a table playing and the dealer forgets to check their hole card. They deal one card before realizing it and check. They have Blackjack.

    So I figure it probably different based on jurisdiction but what should one expect when the pit comes over to make a ruling. Should the hand be canceled? While it is too late now I just have always been unclear on what to really expect on dealer errors. Mainly the card dealing type of errors.


    The up card was a 10 so insurance was not a factor in my example.

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    If the dealer had an Ace in the hole for a Blackjack and caught his mistake to late by dealing you a card I would have to figure that the pit boss is not going to rule in your favor. Now if the card the dealer was not supposed to deal was a ten or an Ace I would be upset. The dealer should get scolded for breaking protocol. The player should scold the dealer. Tell the dealer to, "Get your head out of your ass and in the game."
    Last edited by Blitzkrieg; 03-28-2015 at 01:47 PM.

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    Quote Originally Posted by Blitzkrieg View Post
    If the dealer had an Ace in the hole for a Blackjack and caught his mistake to late by dealing you a card I would have to figure that the pit boss is not going to rule in your favor. Now if the card the dealer was not supposed to deal was a ten or an Ace I would be upset. The dealer should get scolded for breaking protocol. The player should scold the dealer. Tell the dealer to, "Get your head out of your ass and in the game."
    The player should never scold the dealer. Everyone makes mistakes.


    Boss would likely just have everyone's hand be a push....and shuffle. If there were big bets out, probably lose the bets, and shuffle.
    "Everyone wants to be rich, but nobody wants to work for it." -Ryan Howard [The Office]

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    Quote Originally Posted by RollingStoned View Post
    The player should never scold the dealer. Everyone makes mistakes.


    Boss would likely just have everyone's hand be a push....and shuffle. If there were big bets out, probably lose the bets, and shuffle.
    Oh if there were big bets on the table and with the dealer messing up even though they had a Blackjack I imagine that no one is going to get a free pass. I can see your reasoning for not scolding the dealer because I know I make a lot of mistakes. I don't think it would be too out-of-line to crack some jokes on the dealer about sending them back to dealer school. If that would have happened to me the pit boss would more than likely side in the houses favor. Just a hunch anyways.

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    Quote Originally Posted by RollingStoned View Post
    Boss would likely just have everyone's hand be a push....and shuffle. If there were big bets out, probably lose the bets, and shuffle
    This

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    Random number herder Norm's Avatar
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    Take a shot at calling it a cancel. But, the dealer's got a blackjack. Hard to make a case. The card should be discarded. But, if it's good and you're at FB, take a shot at that too.
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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    I had a similar situation the other night. Dealer doesn't check for ace in the hole and I have a double down situation (I don't remember what I had but it must have been 11 since dealer had face showing). I double down and dealer deals to everybody else before turning over his blackjack. He calls floor over and I am hoping that I won't lose my double down because I obviously would not have doubled down had the dealer checked for blackjack first. This was definitely dealer's fault. The pit boss says "he'll be nice and just call it a push for everyone." Dealer seemed to think that we were lucky in this case since after all he could have said that we all lost because dealer had blackjack.
    I'm grateful that he called it a push, but if he had gone the other way I would have been PO'd. I don't deserve to lose a double down that I would not have made anyways had the dealer checked his hole card like he should have.

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    Random number herder Norm's Avatar
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    No way they could have ruled a loss on the DD bet. But, it is why you ask for a push. Not every PB is an idiot. Many know that giving the average player a pass, even when it may not make sense, doesn't matter because the average player will lose all of his/her budget anyhow. Casinos need to learn this. I think I need to create a new set of sims based on time a non-AP plays and stupid decisions. Too damn busy now. Mayhaps I can talk the ZMan into a joint look at this.
    "I don't think outside the box; I think of what I can do with the box." - Henri Matisse

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    Quote Originally Posted by Norm View Post
    I think I need to create a new set of sims based on time a non-AP plays and stupid decisions. Too damn busy now. Mayhaps I can talk the ZMan into a joint look at this.
    Why even waste the time performing such a task? If your going to create a new set of sims a little thought and effort go a long ways in which players could measure their skills and abilities in different areas. Of the few BJ sims that I've played, none of them have been perfect. They can all be improved upon to make a more enjoyable experience for a player although I've never played your sims. If you do get around to it let me play it and I will give you a brutally honest assessment of what I think about your newly created sim and if any improvements can be made to it.
    Last edited by Blitzkrieg; 03-29-2015 at 02:43 AM.

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    Quote Originally Posted by Norm View Post
    Casinos need to learn this. I think I need to create a new set of sims based on time a non-AP plays and stupid decisions. Too damn busy now. Mayhaps I can talk the ZMan into a joint look at this.
    If it's the ZMan I think your referring to, go right ahead.

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