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Thread: Dealer paying mistakes

  1. #1
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    Dealer paying mistakes

    How do most of you handle mistakes in your favor (I know how you handle mistakes that aren't). Do you accept overpays and payoffs for losing hands, pushing hands, etc.
    I've taken some with the rationale that I miss some going the other way, but not without some feeling of guilt. Apparently not enough guilt, huh?

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    Can this be caught on camera or something like this, so as to possibly bring trouble for the dealer?
    Life's true face is the skull.” - Nikos Kazantzakis

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    I usually take them. Dealer mistakes can really help your EV. The one time I can clearly remember wanting to keep a dealer mistake but pointing it out was when I had a T,7 against a dealer T,7 and I had my max bet out and the dealer paid what was a push. If my hand had more than 2 cards I would have let the dealer pay and snatched the payout as soon as the dealer moved to the next hand, but I felt it was so blatantly obvious that I pushed that I had to point it out and not take the dealer error.

    The other time I will point out errors in my favor to the dealer is occasionally on a min bet, just to gain goodwill of the dealer or the pit if they happen to be watching.

    Other than that, I will take every dealer error in my favor. And I never let an error against me go unchallenged.

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    Quote Originally Posted by muffdiver View Post
    How do most of you handle mistakes in your favor (I know how you handle mistakes that aren't). Do you accept overpays and payoffs for losing hands, pushing hands, etc.
    I've taken some with the rationale that I miss some going the other way, but not without some feeling of guilt. Apparently not enough guilt, huh?
    If it is a small bet, inform the dealer. If it is a big bet, play a few hands (up to 5), then pretend you get a phone call and leave the casino without cashing the chips.

    I have seen surveillance team come downstairs as fast as three minutes and as slow as thirty minutes to ask money back. I will say if it is $100 or more, they will react. Once I saw someone got $1000 mispay and did not leave, he was asked to pay back 20 minutes later.

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    If the floor or dealer looks likely to correct the mistake anyway, point it out yourself to gain some goodwill. Otherwise, keep talking about whatever you were talking about, or looking at the tv, or whatever else you were doing. How fast you should grab the money is situation dependent, ranging from immediately to sometime after the cards have been collected. If you were overpaid (you had a winning hand, but got too many chips), it can help to break the money across multiple stacks of chips to make it harder for the dealer to work out what happened if they second guess themself just after. Sure, surveillance will occasionally call down, and at those times you should probably act confused, but compliant if the error was small, but in my experience this has happened well under 10% of the time. Sticking around and *not* getting a call from upstairs gives you valuable information, namely that your game is not being actively watched from the eye. Misplays probably added 5% or more to my win in the last year. Learning how to handle them is an important skill.

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    If a decent casino I will usually not take the money, just doesn't feel right.

    CP

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    Take the money and keep your mouth closed. I always trust the dealer to know what they are doing unless the error is in the houses favor then I correct it immediately.
    Last edited by bigplayer; 08-05-2014 at 12:37 AM.

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    If the floorperson is watching my table and it's a smaller bet, I will usual just pause before taking the money and wait for a reaction. If it's a larger bet or the floor is otherwise occupied, I'm grabbing it at a normal pace. If the stack is one high, I will scratch the extra chip off the top with my index finger and palm it as my hand goes out there to make the stacks look even.

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    Quote Originally Posted by BJGenius007 View Post
    Once I saw someone got $1000 mispay and did not leave, he was asked to pay back 20 minutes later.
    They will ask for it the next time you return if they realize the mistake. There is no time limit. Leaving just tells them you knew and tried to get away with something. The Floor usually gets a phone call and asks for it. I have never seen surveillance come to correct the error.I saw a guy refuse to pay it back but decided to comply before he was actually arrested. They tried being nice but the guy refused. He was informed that if he tried to leave he would be detained for police. He gave the money back and left all pissed off that he couldn't steal from the casino. He acknowledged the mistake but said once they paid him it was his.

    I will point it out if the Floor is watching. I figure they will catch it anyway so I look like I wouldn't take a mistake. I tried to surrender once against a newbie dealer and he tried to give me half my bet as a payoff (without taking my bet). I knew they would review it and they had asked me to teach her the ropes. I pointed it out.

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    Quote Originally Posted by Tthree View Post
    I tried to surrender once against a newbie dealer and he tried to give me half my bet as a payoff (without taking my bet). I knew they would review it and they had asked me to teach her the ropes. I pointed it out.
    This is a relatively common error.

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    It depends.

    One place I know, surveillance watches like hawks, and will call the pit to have the mistake "corrected". There, I catch it and correct it myself, because I don't want the interruption later.

    Another place, they don't care about mistakes smaller than black chips, so I accept the windfall. It usually puts me in a good enough mood that I find myself tipping a bit, but I'm sure it's completely unrelated and certainly isn't me encouraging future mistakes of a similar nature.

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    Quote Originally Posted by Skull View Post
    Can this be caught on camera or something like this, so as to possibly bring trouble for the dealer?
    Obviously this depends on the house.

    I find it useful to ask the dealer. Ideally, after someone (else) corrects a mispay on their hand. Just make it seem like curiosity... "you don't get in trouble if you accidentally pay a push, do you?"

    The answer can tell you a lot about the house's tolerance.

  13. #13
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    I will gladly accept all dealer payoff mistakes that they give me. I'll give it back if the dealer calls me on it if they catch their mistake, but normally they don't see their mistake and I end up keeping the payoff. I've seen how the house tries to intimidate winners and have seen them resort to thuggish/mob-like intimidation tactics in an attempt to stop a player from winning or playing so I have no mercy for the house, and I will give them none.
    Last edited by Blitzkrieg; 08-05-2014 at 09:56 AM.

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